Where do your headbands ship?
We currently ship to all USA states and Canada. We ship from our headquarters in Denver, Colorado.
How long does shipping take?
We typically ship your order within 1-3 business days after receiving your order. We ship using UPS ground. Shipping typically takes 5-10 days with current shipping delays nationwide. Orders prior to 1/25/21 are shipped with USPS and may take 10-30 days to arrive.
Wait, so where is my package shipping from?
Our team is based in Denver, CO. Your order is put together with care by one of our packers in our warehouse.
What is the return policy?
If you are unsatisfied in any way with your headbands, simply return them for a full refund! Returns are only accepted on orders shipped within 30 days.
For returns, please email firstname.lastname@example.org. with your order number and reason for return.
Headband returns MUST be unworn and have no visible wear and tear to receive refund. Refunds are distributed after the product is returned to us and inspected.
Do you have more colors/prints?
We release new colors and prints every few months. Sign up for our emails and follow us on social to know ASAP when we release a new print or color!
How do the headbands fit?
Our knot style headbands adjust at the knot (within an inch) so that you can decide your comfort. All you have to do is tighten or loosen the knot to your preference.
Are your headbands nonslip?
Yes! The secret is in the placement. Check out our blog post How To Prevent Your Soulvation Headband from Slipping for visuals.
Will the headbands give me a headache if I wear them all day?
Nope, they are so buttery soft and light that you might even forget they are on your head.
What is the fabric made out of?
The Butter Soft Headbands are made of bamboo spandex. Eco-Friendly, UV-protectant, antimicrobial, and moisture absorbing.
Can I wash my headbands?
All of our headbands should by washed by hand with cold water and mild soap. Let air dry.
E-mail us at email@example.com. We're here to help!